Network Automation Evolution

Foundation

Large Scale Deployment Automation

Strategic Migrations

Critical Network Migrations Under Pressure

VNPT-NET Migration

Northern Vietnam

• Huawei → Juniper full migration
• Complex live services preserved
• Consolidated SVTech position

Strategic Win

Movitel Automation

Mozambique 🇲🇿

• Service automation delivery
• Network optimization workflows
• First Africa expansion

International Milestone

Platform Maturation

Intelligence Integration & Scenario Libraries

Scale Achievements

Upgrade & Topology Automation

ATP Automation

ATP Hardware Acceptance Testing

Production Scale

Official NMAA Deployments

Customer Stack Integration

Techcombank Professional Services

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🎯 Project Scope

• Automation scenario development
• F5 load balancer configuration
• CI/CD pipeline integration
• Custom Python automation scripts
• Knowledge transfer & training

🔧 Customer Technology Stack

Jenkins

GitLab

Python

💡

Key Significance

Demonstrates platform-agnostic expertise — not just deploying proprietary NMAA, but adapting to customer's existing CI/CD infrastructure

Audit Workflow Builder

No-Code Platform for Network Engineers

🧠

Web-Based

Browser access

🧩

No-Code

Drag & drop

📦

Container

Easy deploy

💸

100s-1000s

Man-days saved

LLM-Powered Error Analysis

AI-Enhanced Support Services

Knowledge Base Sources

Vendor KB

Juniper

Auto web search/scraping

Vendor Problem Reports

Juniper

Vendor Signal

SVTECH-Vendor tickets

Support corpus

Historical

SVTECH-Customer tickets

Customer incidents

Field Reality

Capabilities

• Automated error pattern detection
• Root cause identification
• Resolution step suggestions

🧪 Status: Pilot phase for internal support — enhancing service quality before customer deployment

Automation Tools

Transmission Testing & ITSM Integration

Primary Customer for Both Use Cases

📡

Transmission Line Quality Testing

Remote Site Speed Testing

Problem: Technicians driving to each site for speed tests

• Multi-tenant SpeedTest system
• Agent-based automation at remote sites
• MQTT real-time status reporting
• SLA compliance framework

1000s Sites per Customer

NMAA-Jira JSM Integration

Streamlined ITSM Workflows

📥 Asset Sync

Auto-pull network assets from NMAA into Jira

🚨 Error Reporting

Automated error alerts → Jira tickets

🎫 Ticket Creation

ITSM workflow automation

Reduced Manual Ticket Entry

ITIM Platform

Beyond Network — Full Stack Monitoring

ITIM: Integration & Deployment

First Customer Implementation

First Customer

Full IT Infrastructure Monitoring • 24/7 NOC Operations

Development

Late 2024 → 2025

🎯

Strategic Vision

Enterprise IT infrastructure monitoring with full-stack visibility across 6 layers — complementing network automation with complete infrastructure observability

🔄

Alongside NMAA

Parallel development track

📊

Complete Observability

Network + IT Infrastructure

The Journey

Scripts → Platform → Intelligence

Years of Evolution

From Scattered Tools to Unified Platform

What We Built

Where We're Going